ecobee Smart Thermostat Premium Maintenance guides

Smart-home maintenance requires physical mechanism, power, connectivity and software to be considered together.

What should be checked?

• Track battery levels and low-battery warnings regularly.
• Clean lenses and contact surfaces of cameras, locks and sensors using suitable dry methods.
• For Wi-Fi/Thread/Zigbee issues, first check power, coverage and firmware status.
• On smart locks, separate mechanical door alignment/friction issues from electronic faults.
• Do not postpone firmware and account-security updates on security devices.
• Seasonally inspect seals, mounting and water protection on outdoor devices.

Maintenance guides